How can we Help?

If you have a vehicle loan with CTF and need to talk to someone regarding your account or payment, please call or email:

Customer Service

  • Current Account Inquiries
  • Changes to Contact Information
  • Payout Balance Requests
  • Delinquent Account Inquiries
  • NSF Calls/Letter Response
  • Insurance Update/Insurance Letter Response

Tel: 1-855-346-5626

customerservice@capitaltrustfinancial.com

Hours of Operation

9:30 AM – 6:00 PM (Monday-Friday)